According to the FTC’s amended complaint, the new defendants, along with Smith and Gromann, offered forensic audits – checking a homeowner’s loan documents for law violations that would give them leverage in negotiating with lenders to obtain a loan modification or a "short sale," which is the sale of a house for an amount less than the mortgage balance. Their ads stated, "We have found that between 80% to 90% of all loans that we have audited have some form of rights violations." They collected $995 in advance for each audit even though an audit was unlikely to assist in negotiations with lenders, the complaint alleges.

The FTC charged the new defendants, and Smith and Gromann, with falsely claiming that as a result of forensic loan audits consumers would obtain completed short sales or loan modifications that would make their mortgage payments substantially more affordable. They also are charged with telemarketing without paying the required annual fee to access telephone numbers on the National Do Not Call Registry.

The FTC’s original complaint, filed in November 2009, alleged that The Debt Advocacy Center, operated by several individuals, charged customers $1,500 based on the alleged false promise that it would get homeowners’ loans modified to make their mortgage payments more affordable.

The FTC alleged that defendants falsely claimed that they had helped more than 90% of their clients, and that they would refund consumers’ money or pay a penalty if they failed. They also are charged with debiting consumers’ bank accounts or charging their credit cards without their consent. The court halted the operations and froze the defendants’ assets, pending resolution of the case.